Box IM
Welcome to the Box IM support page. If you have a question about Box IM that we haven't addressed here, please let us know by sending an email to support@meebo.com.
What is Box IM on Box?
Box IM is an IM network for Box users that is powered by Meebo! Chat with your friends through the IM bar at the bottom of the Box site.
What is Box IM on Meebo?
Chat on Meebo and your Box friends will appear on your buddy list just like your other chat buddies do (i.e. Yahoo, MSN, AIM, etc.). To access your Box IM account through Meebo simply add your Box login details to your Meebo network accounts page.
If you don't have a Meebo account. It's pretty quick and painless to create one. We have all the steps to create a Meebo account linked and ready to go.
To add your Box login to Meebo
- Log in to Meebo.com
- Click the “account” link at the top of the page
- Enter your Box log in details
- Click save
How do I add a Box friend?
Login to your Box account at http://www.box.net/ and add friends just as you normally do from their profile pages. They will be automatically added to the Box IM friend list in the IM Bar, and also when you log in through Meebo.
How do I remove a Box friend?
Login to your Box account at http://www.box.net/ and remove the friends from your “My Friends” list. They will be automatically removed from your Box IM friend list in the IM Bar, and also when you log in through Meebo.
How do I refresh my buddy list?
You shouldn't have to refresh it at all! But if you need to, just minimize the buddy list to refresh it!
How do I change my status message?
Simply click the drop down arrow next to your user name and choose away or busy.
After you have selected your status, you can choose to leave a personal message to go along with that by entering text in the field right below your user name where it says “type a status message here.”
How do I sign out of Box IM?
Open up your Box buddy list, click the drop down arrow to the right of your user name, and choose sign off chat.
How do I sign back into Box IM?
On the bottom right of the page you'll see “You are offline. Sign on now. Click the box and you will be signed back in.
How do I block someone on Box?
To block someone while on Box:
- Log into your Box account
- Open your Box buddy list
- Select the drop down arrow under the Box Icon in the Box IM bar
- Select "block"
To block someone while logged into your Box account on Meebo:
- Log into your Box account on Meebo
- Under your Box group, right click on the Box you would like to block
- Select “block”
Note: You should not receive another message from the person you've block. The Box username should remain blocked until you unblock them.
How do I report abuse?
To report a user while on http://www.box.net/:
- Log into your Box account
- Open your Box buddy list
- Select the drop down arrow under the persons Box Icon
- Select report
What is the Meebo Pop-out?
The Meebo pop-out will allow you to interact with your Box buddies in another browser. You'll notice at the bottom left of your Box IM buddy list is a pop out icon. 
When you click this Icon a separate browser will open and take you to meebo.com, automatically load your Box IM buddy list.
Features in Meebo that are currently not supported for Box IM
Unfortunately, some of the things you can do in Meebo for other networks aren't yet supported for Box IM.
- Renaming a user
- Dragging and dropping a friend to invite to a conference
- Starting a group chat
- Chat logs
- Invisibility
Compatible Browsers
Box IM should display and function properly with most major browsers. Recently we've seen some issues with IE8 Beta. You'll have to make sure and click the Compatibility View button in the tool bar in order for the IM bar to display correctly.
Who to contact for support?
If you are having an issue with Box IM, please send an email through the Meebo Help Center. If you are having a Box issue, please consult Help Center.