meebo support

The widget says I am offline but I am actually online.

1. You need to be signed on to the Meebo ID that created the widget in order for your widget to display you as online. You can sign on through Meebo Messenger, the Meebo iPhone or Android apps, or through an active Meebo bar.
2. Make sure your widget is enabled. In Meebo Messenger, click preferences->meebo me widgets to toggle whether the widget is enabled or disabled.
3. The Meebo Me widget needs to connect to Meebo directly; it will not work through a proxy. A firewall can also block the connection to the widget. Try accessing your web page from a different location.

How do I talk to people using the meebo me widget?

You will need to sign on to Meebo Messenger using the Meebo ID that was used to create the widget to chat with your Meebo Me widget visitors.

When a visitor interacts with the Meebo Me widget on your site, the widget name will appear on your Buddy List. The visitor's name will appear underneath the widget name. If your visitor did not set a nickname on the widget, you will see guest#####.

To chat with the visitor, double-click the the visitor's name on the Buddy List. An IM chat window will appear for you to chat with your visitor. If you visitor initiates the chat, then an IM chat window will appear with your visitor's IM message.

Is there a way to connect the widget to a different Meebo ID?

There is no way to connect the widget to a different Meebo ID than the one that created it or redirect incoming messages from a widget.

Can I broadcast messages to everyone?

The widget does not have a broadcast ability; however, you can set a custom away message by setting your status message in Meebo Messenger. The message will appear in your Meebo Me widget.

How can I stop people from IMing me from the widget?

You can disable your widget so that visitors will see that are you not available and they will no longer be able to send you messages. See Creating and Managing Meebo Me Widgets in Meebo Messenger for more information.

Can my meebo me widget visitors leave me messages when I am not logged into Meebo?

If you are not signed on to your Meebo ID, messages sent through your Meebo Ne widget will appear the next time you sign on. These offline messages will expire after 7 days.

If you don't want to receive the offline messages, you can disable your meebo me widget.

Is the chat history for my Meebo Me widget saved to view later?

At this time, meebo me widget conversations are not saved.

How many people can talk to me at any given time? Is there a limit?

You can have up to 100 conversations open through a single Meebo Me widget.

What does "Updating Connection" mean?

The widget needs to refresh its connection back to the server. If you see the Network Disruption message, refresh your browser to try to reconnect.

I can't enter Cyrillic symbols from my widget.

Try editing the embed code – remove the wmode=“transparent” attribute from the meebome embed tag.

How can I log into my meebo me account using my jabber client?

Use <username>@meebo.org as your Jabber ID. This screenshot shows a correctly configured jabber client: