meebo support

I can't see the speaker icon on my meebo page

Make sure you have at least Flash version 6 installed for your internet browser. After installing the flash player, try logging back on to meebo to check if the speaker icon appears.

I can't hear any sound when I receive messages

1. Make sure sound options are selected within preferences. At the top of your meebo page, click preferences, then IM Settings. Make sure options for Play a sound are selected.
2. At the top of your meebo page, make sure the speaker icon is on. If you see an 'x' click on it to turn it on.
3. Make sure you have flash player installed.
4. If flashblock is installed, make sure meebo is on its exception list.
5. If you are behind a firewall, that can block almost all sound and video files. Try logging in through https://www.meebo.com (note the S after http).