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IM Networks FAQ

I keep getting logged out of my IM account

Some IM networks only let you sign on in one location at a time If you sign in through meebo and frequently get disconnected from one of your IM account (Yahoo!, Windows Live Messenger, etc.), make sure you aren't signing in from anywhere else including mobile devices. Some mobile devices have built-in IM and might be auto-logging you in.

Try clearing your cache and refreshing your page. If you don’t know how to clear your cache please go to our help page for instructions.

Once you've cleared your cache, go to www.meebo.com and hold down the ctrl key and F5 function key simultaneously. This will force the browser to load the most current meebo source with the latest updates. If you are using Firefox though, all you need to do is press the blue circular arrow at the top of the browser page (Reload Current Page).

When adding an ICQ account, it shows up as an AIM account

When adding an ICQ account to Meeb Messenger, use your ICQ number as the account id.

I have msn accounts, but it's not hotmail, it's @msn.com and @live.com

You can add both @msn.com and @live.com accounts to Meebo Messenger. You should enter the entire account address ‘xxxxx@msn.com' or 'xxxxx@live.com' into the screen name field .

I can't log into my AIM account through meebo. Its says "Try Again! Please Check Your Name And Password". I know my account name & password is correct

I'm able to log into AIM Express and via the AIM client greater than version 5.9x with the same account information. What gives?

  1. Wait a few minutes after the first attempt and try logging into Meebo Messenger one more time with the correct user name and password.
  2. Should this fail for aim accounts that were created several years ago, try resetting your password to all lowercase characters (letters & numbers) between (4-16 characters long). Instructions on how to reset the AIM password can be found here, or you can search for how to change your AIM password on the web.

Can I log into Google Talk using my Google Apps domain?

Yes, absolutely. For best results, configure DNS SRV records for your domain that point to talk.google.com. Here's an example of the SRV records you should configure:

_xmpp-client._tcp.example.com. IN SRV 5 0 5222 talk.l.google.com.
_xmpp-client._tcp.example.com. IN SRV 20 0 5222 talk1.l.google.com.
_xmpp-client._tcp.example.com. IN SRV 20 0 5222 talk2.l.google.com.
_xmpp-client._tcp.example.com. IN SRV 20 0 5222 talk3.l.google.com.
_xmpp-client._tcp.example.com. IN SRV 20 0 5222 talk4.l.google.com.
_xmpp-server._tcp.example.com. IN SRV 5 0 5269 xmpp-server.l.google.com.
_xmpp-server._tcp.example.com. IN SRV 20 0 5269 xmpp-server1.l.google.com.
_xmpp-server._tcp.example.com. IN SRV 20 0 5269 xmpp-server2.l.google.com.
_xmpp-server._tcp.example.com. IN SRV 20 0 5269 xmpp-server3.l.google.com.
_xmpp-server._tcp.example.com. IN SRV 20 0 5269 xmpp-server4.l.google.com.

More information is available on Google's help pages. You should only need the xmpp-client records to log in, but adding the xmpp-server records is required for a fully-functioning XMPP server.

Can I chat with dot mac users?

To connect to a dotMac account you just need to create an AIM account and use your username@mac.com and password.